Waterloo, Ontario
A small, careful repair service rooted in Waterloo. No need to let a broken appliance derail your plans, our licensed technicians handle refrigerators, washers, dryers, dishwashers, ovens, and more, usually in one visit, and we name the exact price before any work begins.
Serving Waterloo since 2022
Trust
Licensed & insured
Same-day repairs
Fast response in Waterloo
90-day warranty
Parts and labour covered
Major brands
LG, Samsung, Whirlpool & more
What we fix
Not cooling, icing over, or leaking.
Won't drain, spin, or finish a cycle.
No heat, long cycles, or strange noise.
Standing water, dirty dishes, or leaks.
Won't heat, bakes unevenly, or errors out.
Burner won't light or heats unevenly.
Something else that plugs in or hooks up to gas? Describe the symptom and we'll tell you honestly whether it's worth fixing. Call (226) 270-4804.
A different kind of repair call
We started Laurel Creek in 2022 because too many repair calls in this city felt like calling a call centre three provinces away. We're still small on purpose: a handful of technicians who know Waterloo's streets, its older homes, and the appliances that fill them.
One price, named on site. The technician diagnoses the fault first, then quotes the full repair before touching anything else.
Fixed on the first visit. Our vans carry the parts that fail most often on the brands Waterloo actually owns.
90-day warranty, in writing. Parts and labour. If the same fault returns, so do we, at no charge.
Straight answers. When a repair isn't worth the money, we say so before you spend any.
From your call to a working appliance
Tell us the symptom and the brand. We'll give you a same-day or next-day window.
The technician finds the fault and names one exact price before any work begins.
Most jobs finish the same visit, with a 90-day warranty on parts and labour.
Brand expertise
Every manufacturer has its own quirks and common failures. These are the five we see most across Waterloo homes, and many other brands besides, just call and ask.
And many other brands besides. Call (226) 270-4804 and ask.
Where we work
We're based on Bridgeport Road, and most of the city is a short drive from there. Tell us your neighbourhood and we'll tell you honestly how soon we can get to you.
Neighbourhoods we know well
From our customers
He told us straight that our old dryer wasn't worth fixing, and pointed us to the part that would actually be worth replacing on the new one instead. That kind of honesty is rare enough that we've called them for everything since.
Same-day, on time, and the price on the phone matched the price on the invoice.
Small local shop, and it shows. No script, just someone who actually answered the phone and knew what he was talking about.
Good to know
We don't quote prices over the phone, since an honest number needs a real look at the appliance. The technician diagnoses the fault on site and names the exact repair price before any work starts. Approve the repair and the diagnosis is free; decide not to, and only the service call fee applies.
Often, yes. Call early in the day and we can usually reach most of Waterloo the same afternoon. Later calls get priority the next morning.
Every completed repair carries 90 days on parts and labour. If the same fault comes back within that window, the follow-up visit is free.
LG, Whirlpool, Samsung, Maytag, and Bosch are our most common calls, but we service most major manufacturers. If yours isn't listed, ask.
Working Hours
Monday – Sunday: 7:00 AM – 11:00 PM
Address
92 Bridgeport Rd E #201, Waterloo, ON N2J 2J9, Canada
(226) 270-4804Fill out the form and we'll get back to you shortly.
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